Scentsooq.com | Online Perfume Marketplace UAE
Last Updated: 25 September 2026
Welcome to Scentsooq.com, your online perfume marketplace in the UAE. By accessing our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. Products & Availability
Scentsooq offers a selection of men's, women's, and unisex perfumes from different fragrance brands.
We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, product packaging and availability may occasionally vary.
All orders are subject to product availability.
2. Pricing & Payments
All prices displayed on Scentsooq.com are in UAE Dirhams (AED).
We reserve the right to update prices and promotional offers without prior notice. Available payment methods will be displayed at checkout.
Customers are responsible for providing accurate billing and payment information.
3. Orders & Cancellations
Once an order is placed, you will receive an order confirmation.
If you wish to cancel an order, please contact our customer support team as soon as possible. Cancellation requests are subject to the order's processing and shipping status and applicable consumer rights.
If an order is cancelled by Scentsooq after payment has been collected, any amount due will be refunded.
4. Shipping & Delivery
We offer free shipping across the UAE, with an estimated delivery time of 1–2 days from order confirmation.
Delivery times may vary due to location, public holidays, or unforeseen circumstances.
Please ensure your delivery address and contact information are accurate.
For more information, refer to our Shipping Policy.
5. Returns & Refunds
We do not accept returns or offer refunds for change of mind or personal fragrance preferences.
Damaged, defective, or incorrect products may be eligible for an exchange, refund, or another appropriate remedy in accordance with our Return & Refund Policy and applicable UAE consumer protection laws.
Please refer to our Return & Refund Policy for further details.
6. Multi-Brand Marketplace
Scentsooq is an online marketplace offering perfumes from different fragrance brands and suppliers.
Product names, trademarks, and logos belong to their respective owners. Product availability and packaging may vary depending on the brand or supplier.
7. Privacy & Website Usage
Your personal information is handled in accordance with our Privacy Policy.
All original website content, including text, images, graphics, and Scentsooq branding, is owned by or licensed to Scentsooq.
Unauthorized reproduction, misuse, or fraudulent activity on our website is prohibited.
8. Governing Law & Updates
These Terms & Conditions are governed by the applicable laws of the United Arab Emirates.
We may update these terms when necessary. Any changes will be published on this page.
Nothing in these terms limits your statutory consumer rights under applicable UAE law.
9. Contact Us
For questions regarding these Terms & Conditions, please contact: info@scentsooq.com